Asen Trichkov, Ergyul Tair
Papers of BAS. Humanities and Social Sciences
Vol. 10, 2023, No. 2
Emotional intelligence and gender effects
on collective intelligence in the workplace
Asen Trichkov, Ergyul Tair
Abstract. The study presents empirical results of the effects of gender and emotional intelligence of employees’ collective intelligence measured as Coordination, Networking, Diversity and Independence. The sample includes 159 employees (63 male, 93 female) aged between 22 to 61 years (M=35.48; SD=6.51) from different mostly private organizations. The Work Group Emotional Intelligence Profile (WEIP, Jordan et al. 2002) and the four factors scale of Kaur & Shah (2018) for collective intelligence were used. The employees rated their emotional intelligence highly, demonstrating a statistically significant higher ability to manage own emotions. The men and women did not differ in their emotional intelligence, with one exception, women report higher scores in ability to deal with own emotions, than men. The collective intelligence scores are high, with Networking scores highest, representing good ability in developing a smooth working relations. There were no statistically significant gender differences in Networking and the Diversity, but men demonstrate higher scores in terms of Inde- pendence in thinking, and women better Coordination skills. Emotional intelligence has a significant positive effect on the components of collective intelligence. The most significant influence has the ability to manage others’ emotions, which strongly determines relationships and Networking skills, and moderately determines the Diversity of perspectives toward a problem. The ability to deal with own emotions has a significant positive effect on Networking and Independence, and the ability to manage own emotions on Coordination and Independence skills. The results confirm that emotional intelligence has a significant effect not only on individual success in the organization, but also on building strong relationships and team effectiveness.
Keywords: emotional intelligence, collective intelligence, gender, organization